Voice Response System

You can access information you request much faster by using DenizBank voice response system.

You can perform your transactions from our easy-to-use voice response system that has a rich transaction menu designed in line with customer needs and contact our customer representative if you wish.

Transactions you may perform through our renewed voice response system:

• 1. Notification of lost, stolen cards and suspicious transactions
• 2. Current limit, debt and account statement information of your credit card
  • 1. Account statement information
  • 2. Current limit and debt information
  • 3. Debt repayment
  • 4. Password transactions
  • 5. New card application or card status
    • 1. New card application
    • 2. card status
  • 6. Cash advance transactions
  • 0. Direct to customer representative
• 3. Banking transactions
  • 1. Account information
  • 2. Credit information and repayment
  • 3. Money transfer
  • 4. Fund information
  • 5. password transactions
  • 6. Invoice payments
    • 1. Games of chance
    • 2. TL top up
    • 3. OGS transactions
  • 0. Direct to customer representative
• 4. Password transactions
  • 1. Credit card password transactions
    • 1.1. new password transactions
    • 1.2. password change
  • 2. ATM (Bank) card password transactions
    • 2.1. new password transactions
    • 2.2. password change
  • 0. Direct to customer representative
• 5. Ýnternet Bankacýlýðý
  • 1. FastPay
  • 2. ÞifreTek
  • 3. Technical support and help
  • 0. Direct to customer representative
• 6. Stock transactions
• 7. DenizBank travel services
  • 1. Travel services
  • 2. Shuttle services
  • 9. Main menu
  • 0. Direct to customer representative
• 8. Mortgage Credits and other campaigns
  • 1. Mortgage Credit
  • 2. Other campaigns
• 9. English Menu