DenizBank Gold

General Information

Seize the DenizKartım campaign offers.

Enjoy contactless shopping.

Features

Privileges

Instalment and discount opportunities with credit card campaigns published monthly in DenizKartım.
Contactless transaction for expenditures up to 2,500 TL.
Instalment Cash Advance or Cash Advance use equal to the cash limit.
Mastercard and TROY logo options.

Application Points

You can apply now for DenizBank Gold Credit Card full of advantages.

We would like to see you on Mobildeniz for your application! To apply for your credit card via MobilDeniz or to apply to become our customer via MobilDeniz if you are not one already, click here
Internet Banking
DenizKartım Application
DenizBank ATMs
0850 222 0 800 Call Center

Payment Points

Going to Branches

All DenizBank branches and ATMs.
All Practical points*
All Garanti Bank branches and ATMs*,
All PTT branches and ATMs*.

Wherever You Are

MobilDeniz Application
Internet Banking
My DenizKartım Application
0850 222 0 800 Call Center
SMS*

Type KKART space TR ID Number and send it to 3280 and we will call you.

*Transaction fee will be charged to your statement for the payments you will be making via these points. Click here for current fee information.

Legal Information

Your credit card is kept closed for your security during courier delivery.
Once you receive your card, you can obtain your PIN immediately via our MobilDeniz and DenizKartım mobile banking applications or via SMS* and start using your card on the same day. To create password with SMS, please type PASSWORD space, 4-digit password of your choice, space, the last four digits of your card number and three numbers on the back of your card and text it to 3280. Example: PASSWORD 1234 1234567).
With the amendment made to the Regulation on Electronic Banking and Information Systems, customers with active mobile banking channels have been able to obtain their card PINs via mobile banking channels instead of SMS, effective July 1, 2020.
Do not choose a card PIN that is difficult for you to remember, yet consists of numbers such as your date of birth that are easy for third parties to guess. You are required to securely protect your card and the PIN information necessary for its use, avoid sharing them with third parties, and take measures to prevent others from using them.
In the event that your card is lost or stolen, your PIN is compromised, or you notice your card being used for any transaction made without your authorization, please notify us immediately by calling Telephone Banking at 08502220800.
You are liable for losses arising from unauthorized use occurring within the 24 hours prior to the report of loss or theft, up to a limit of 150 TL. However, if the notification is not made, this limit will not apply, and you will be liable for the entire amount of the expenses incurred You can arrange for an insurance company to cover the 150 TL for which you would be liable in the event of loss or theft; if you wish, you can call our Telephone Banking service at 08502220800 to obtain this product through our bank.
You are required to update any changes to your contact information within 15 days at the latest via our branches, the number 08502220800, or www.denizbank.com. Otherwise, the notifications sent to you may not reach you.
The Bank converts the expenses incurred by the Customer abroad and other fx transactions using his card into TL based on its own fx sales rate on the day they are recorded into the account or monthly average rate that it will identify for these kind of expenses. In international credit card transactions, the Bank’s agreement with institutions is made in USD currency. Regardless of the original currency, overseas expenditures are first converted into USD based on the exchange rates applied by the international card-issuing organizations (Visa International and/or MasterCard International) and are charged to the BANK in USD to include the commission amounting to up to 3% applied by said organizations. The transaction fees charged by these international card-issuing organizations are charged to the account summary as USD or TL by the Bank based on the customer preferences, the Customer may pay off his debt in TL or USD. The current fx sales rate of the Bank will be used on the day the transaction comes from settlement while converting the amount converted into USD by Visa/MasterCard and submitted to the Bank by the settlement. However, the expenses made in the foreign airlines in Türkiye are issued in TL on their sales certificate whereas they might be shown in USD in the account summary. The expenses made by the customer at home and abroad, the related authorization expenses regarding cash advance withdrawals are included in the account summary (domestic authorization expenses in TL, international authorization expenses in USD account summary).

Frequently Asked Questions

How can I apply to DenizBank Gold Credit Card?

You can apply for DenizBank Gold card application by either going to a DenizBank branch that is closest to you or through Internet Banking.

When can I start using my DenizBank Gold credit card?

Your credit card is delivered as closed for your security. 1 day after we are informed by the courier that you have been delivered your card, your card will be automatically opened to use and you will be notified via SMS. Once you receive your card, you can start using your card on the same by getting your password right away.

When can I receive my DenizBank Gold credit card password?

You can receive your card password via SMS shortly. You can type SIFRE space 4-digit password you set yourself space the last 4 digit of your card number space 3 figures at the back of your card and send it to 3280.

My card has got stolen/lost. What should I do?

In case your card gets lost or stolen or your password has been captured and you notice that your card has been used in any transaction that has taken place outside of your will, please call and notify 08502220800 Telephone Banking immediately. You will be responsible for the losses arising out of illegal uses which take place within 24 hours prior to loss or theft notification to be limited to 150 TL. This limit will not be applicable in case no notification is made and you will be fully responsible for the entire expenses. You can make sure that 150 TL which you will be responsible for in case of loss/theft is insured by an insurance company and if you wish you can call 08502220800 Telephone Banking to own this product through our bank and receive detailed information.

How can I realize my card payments?

By going to DenizBank branches;

Through all DenizBank branches and Internet Banking ATMs,
All Practical points*
All Garanti Bank branches and ATMs*,
All PTT branch and ATMs*.
All ICBC Turkiye branches.

Wherever you are;

Other banks via EFT,
From your DenizBank account through automatic payment order,
08502220800 Telephone Banking,
www.denizbank.com Internet Banking.