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DenizBank Online Banking for Uninterrupted Service

A DenizBank branch open 24/7!

Login to Online Banking


With DenizBank Online Banking, you can easily carry out numerous personal and corporate transactions from cash transfer to utility bill payments, from balance enquiry to investment transactions, at anywhere you like.

Registering for DenizBank Online Banking:

You only need your debit card or credit card to start using DenizBank Online Banking and have access to all transactions. To register for Online Banking now, click here.

After you finish your registration for Online Banking, your password will be sent to your mobile phone number that is present in our system. Following that, you can log in to DenizBank Online Banking with your username or Turkish ID information and carry out your banking transactions on a 24/7 basis.

Online Branch log in with MobilDeniz:

If you are using our MobilDeniz application, you can log in much quickly and easily with the “Generate QR Code” option. You only need to follow the Quick Menu > QR Transactions > Online Branch Log in steps before you click the “Log in” button on our MobilDeniz application.

Our retail and corporate customers can click on their exclusive log in page, and log in by using their username and password, and save their username on their browser with the “Remember” feature to make it easier to log in later. If you forget your username, you can use your Turkish ID Number instead of your username.


  • Do not respond to e-mails requesting your personal and financial (such as account, customer or credit card number) information by using DenizBank name and logo.
  • Do not perform your online banking transactions through untrusted public Wi-Fi networks and other people’s computers. There is the risk that various software might have been installed on Public Wi-Fi networks or computers with the purpose of acquiring your account information and personal passwords.
  • DenizBank Online Banking offers an extra security step with “SMS Verification”. At this step, a verification code is sent to your registered mobile phone if a transaction is performed at Online Banking above the limit you set. Customers using MobilDeniz may carry out their transactions by confirming the mobile notification sent to their mobile phones.
  • Certain software that recently came out can log every button clicked on the computer keyboard. In order to avoid the negative consequences of such software, which is especially encountered at places where computers are used by multiple people (such as internet café, office, etc.), it is recommended to use the “Virtual Keyboard” function when logging in to DenizBank Online Banking. Virtual Keyboard can be used in all password and passcode sections available on Online Banking.
  • Do not share private information such as Online Banking username and password with third person. Do not keep this information in writing.
  • Please change your password regularly.
  • Always use the “log out” button when you exit Online Banking and close the window after you make sure that you logged out of Online Banking.
  • DenizBank employees will never ask you to tell them your passwords or passcodes. If you encounter such a request, please report the incident to Telephone Banking by calling 0850 222 0 800.
  • If you are suspecting an extraordinary action in your account, please contact DenizBank via Telephone Banking at 0850 222 0 800 or Customer Satisfaction. In case of suspicion, you may check the “Recent Failed Log in Attempts” available at Online Banking log in notification step.

Create User – I Forgot My Password

You can set your Online Banking password immediately.

You will be asked to provide your Turkish ID number information and customer number on the Online Banking “Create User” screen. Then you will need to type your GSM number which is registered in our system. After your information is verified, you will receive a log in password by SMS. By entering your SMS verification password, you may create a user with your DenizBank debit or credit card information and perform your transactions quickly and easily.

After you enter your Turkish ID number/ Customer number and mobile phone number on “I forgot my password/ Unblock” screen, you can receive your new password with DenizBank card information or security question.

Below are the transactions you can carry out on the Create User and I forgot my password/ Unblock screens:

  • You can create Online Banking user,
  • You can have a new password sent to your mobile phone if you do not remember your online banking password,
  • You can unblock if your online banking user information is blocked.

Frequently Asked Questions

I changed my device, my device is lost or I had uninstalled MobilDeniz and I re-installed it. What should I do?

When you change your device, you only need to select “Forget” from MobilDeniz application. You can delete your devices in the Synced Devices tab available in Profile & Settings menu on MobilDeniz.

Can I save more than one synced device?

You may sync up to 3 devices. You need to delete one of your previous devices in order to add more devices. You may also delete all of your devices if you wish; however, your log in to online banking will be restricted.

How do Online Banking Log in and Transaction Verification work?

Notification is sent to your synced device(s). You can realise your transaction when you click on the notification you receive. If you have not received one, you can realise your transaction by confirming the notification that pops up when you open MobilDeniz.

When logging in to online banking, mobile notifications provide you with information at points that concern your security such as the type of transaction, browser information, date, time, and ask for your confirmation as to whether it was you who logged in.

Mobile notifications are also used as secondary verification method in financial and risky transactions. Mobile notifications are the supplementary security element of online banking.

What is a Mobile Notification?

It is a kind of digital approval carried out with mobile notifications on MobilDeniz and serves as an alternative to online banking log in and financial transaction approvals. You can download MobilDeniz right now to enjoy online banking experience in a faster, more secure and more comfortable way and enable mobile notifications by syncing your phone.

How can I use Mobile Notification?

In order to use mobile notification, your MobilDeniz application must be up-to-date.

If you give approval when you first log in to MobilDeniz, telephone syncing will take place.

When you delete the secure device, you will not receive mobile notifications on your online banking log in and transaction confirmations. If you wish, you can save the telephone that you use as synced device again, through the Synced Devices tab available in Profile & Settings menu on MobilDeniz.

After device sync is done, mobile notifications will be automatically sent upon your online banking log in and transaction confirmations. You do not need to do anything extra with your settings.

Even if you do not receive a notification, you can still perform your transactions easily by confirming the dynamic notification that will pop up when you open MobilDeniz.

What advantages does Mobile Notification offer?

  • Compared to SMS confirmation, mobile notification offers faster and more secure approval.
  • Mobile notifications cannot be copied, forged or directed.
  • It is an alternative to SMS verification, no password is sent by SMS in mobile notification.
  • Mobile notifications do not get blocked.

What is SMS verification feature?

Users who wish to have extra security may select the SMS verification option and use Online Banking according to the preferences given below.

Based on the selected preference, Security Code is sent by SMS to the customer’s mobile phone number which is saved in our system.

The Security Code is for one time use only, and the user types it on the screen within 180 seconds and SMS Verification is realised.

What advantages does SMS verification offer?

You do not have to carry an extra device with you to use SMS Verification. You only need to have your mobile phone with you to use the application.

The application is independent of your user information. Since the Security Code will be sent to your own mobile phone, the transactions you have specified cannot be realised by someone else other than you.

When Changing User Settings:

You can change your SMS Verification User Settings through the ‘SMS Verification’/ ‘User Settings’ step available under the ‘Security and Settings’ menu or by calling 08502220800. If you wish to change it through Online Banking, the Security Code will be sent to your mobile phone number and you will be asked to make SMS Verification.

The Security Code is for one time use only, and the user types it on the screen within 180 seconds and SMS Verification is realised.

If the Security Code is entered incorrectly:

If the Security Code is entered incorrectly three times in a row, the user is blocked. The blockage period is 1 hour. You may call Online Banking at 08502220800 and dial 5 for assistance.

The Security Code is for one time use only, and the user types it on the screen within 180 seconds and SMS Verification is realised.

If the Security Code is Invalid:

The Security Code that will be sent to your mobile phone number is valid for 3 minutes. The Security Code will become invalid at the end of that time.

Updating Mobile Phone Information:

You can have your mobile phone number updated at your Branch.

* No fee is charged for SMS sent for Security Code.

What is Mobile Signature?

Mobile Signature is a service enabling you to easily get and use your ID card which you can use on electronic environments (qualified electronic certificate).

In other words, Mobile Signature is a service described in the Electronic Signature Law numbered 5070 and ensures that the Electronic Signature, which is equivalent of wet signature, is fixed by using GSM SIM cards.

What transactions can I perform through Online Banking?

Account Management

  • My Assets
  • Account Information
  • Demand Deposit Account Transactions
  • Time Deposit Account Transactions
  • Cheques/ Bills of Exchange Transactions
  • Statements
  • Findeks Risk Report
  • Agreements


  • EFT
  • Money Transfer
  • FAST (Instant and Continuous Transfer of Funds)
  • FX Transfer (Swift)
  • Money Transfer Between My Accounts
  • Regular and Future Dated Transactions for your Money Transfers

Card Transactions

  • Credit Card Details (Credit Card Information)
  • Credit Card Application
  • Debt Payment
  • Cash Advance
  • Virtual Card Transactions
  • Splitting Into Instalments
  • Debit Card Transactions
  • Pre-Paid Card
  • SME Card Transactions
  • Producer Card Transactions
  • Limit Transactions
  • Transaction Restrictions
  • My Card Debt is Safe

Investment Transactions

  • Stocks
  • Derivatives Market (VIOP)
  • Gold-Silver Buy/Sell
  • FX Buy/Sell
  • Time Deposit
  • Investment Fund
  • Bonds/Bills/Eurobond
  • Repo
  • Leveraged FX


  • Loan Application
  • Loan Monitoring
  • Repayment Table
  • Loan Repayment

Insurance and Pension

  • Agreement/ Policy Information
  • Saving Information
  • Account Activities
  • Payment
  • Change Transactions
  • BES (Private Pension System) Application

Bills and Payments

  • Mobile Phone Bill Payment
  • Landline Bill Payment
  • Natural Gas Utility Bill Payment
  • Water Utility Bill Payment
  • Electricity Utility Bill Payment
  • TV/Cable/Internet Bill Payment
  • Games of Chance Payments
  • Tax/ Traffic Ticket Payments
  • Social Security Institution/Bağkur Payments
  • HGS (Fast Transit System)
  • Consumer Finance

Merchant Transactions

  • POS Transactions
  • Merchant Account Statement
  • POS Application
  • Additional POS

Foreign Trade

  • Exports-Imports Transactions
  • Customs Declaration
  • Letter of Credit
  • Foreign Currency Payments
  • View Message

Cash Management

  • Bulk Payment
  • DDS
  • Cash Card
  • Supplier Finance
  • Salary Payments
  • FX Bulk Payments
  • Approval Transactions


  • Agreements
  • Current Transactions
  • Offers
  • My Payments


  • Credit Card Application
  • Loan Application
  • Time Deposit Accounts
  • Investment Account
  • BES (Private Pension System) Application
  • POS Application
  • My Card Debt is Safe
  • HGS (Fast Transit System)
  • Track Your Application
  • Calculation Tool

What are the transaction limits and hours of Online Banking?

To learn more about transaction limit and hours, click here.