Goto Menu Goto Content

Accounts

Cards

Loans

Digital Products

Data Privacy Notice Physical Space Security

Denizbank A.Ş.
Privacy Data Regarding Our Head Office, Branches and ATM Visitors

This Privacy Notice Regarding Our Head Office, Branches and ATM Visitors ("Privacy Notice") has been prepared in accordance with the Law on Protection of Personal Data (LPPD) numbered 6698 in order to inform you on your personal data processed during your visits to our bank's head office, branches and ATMs, methods of collecting your personal data, legal basis and purpose of processing your personal data, persons/institutions where your personal data are transferred to, purpose of transfer and your rights.

You can access the privacy notice texts of our Bank through the link https://www.denizbank.com/kvk
The table below shows information on our bank that processes your personal data.

Address

Büyükdere Cad. No:141 Esentepe 34394 Şişli / İSTANBUL

Central Registry System / Registry No.

0292-0084-4960-0341 / 368587

1.Your Processed Personal Data

Your personal data processed by our bank are listed in the table below on the basis of categories.

Data Category Personal Data
Identity Full Name etc
Visual and Audio Records Visual records etc (ie: camera footages etc)
Security of Physical Venue Entry exit record information, camera records of employees and visitors etc

2.Methods of Collecting Your Personal Data

Your personal data in the Security of Physical Venue and visual records data category during your Head office, branch and ATM visits are collected through automatic methods with security cameras and your personal data in the identity data category are collected via non-automatic methods by you in order to control the entries and exits in our head office building.

3.What we use your personal data for and the legal basis for doing so

Personal Data Category What we use your personal data for Legal basis for doing so
Identity, Security of Physical Venue, Visual and Audio Records For the purpose of ensuring the Security of Physical Venue in the head office building, branches and additional service units of our bank
  • Pursuant to the article 5/2 8f) of KVKK, on the condition of not hurting the core rights and freedoms of the data subject, processing data for the legitimate interests of the data controller being mandatory.
Security of Physical Venue, Visual and Audio Records For the purpose of fulfilling our legal liabilities regarding the Regulation on Information Systems and Electronic Banking Services of Banks and provisions of other legislation which we are subject to, recording ATM camera footages to meet the official demands, eliminate the relevant lack of reconciliation and prevent fraud
  • As per article 5/2(a) of KVKK; being expressly laid out in the laws.
  • As per article 5/2(ç) of KVKK; being mandatory for the data controller to fulfill its legal obligations.
  • Pursuant to the article 5/2 8f) of KVKK, on the condition of not hurting the core rights and freedoms of the data subject, processing data for the legitimate interests of the data controller being mandatory.

To be able to meet the demands of the prosecutor's office, the police and judicial authorities, your personal data may be shared with these afore-mentioned authorities.

4.Your Rights

Pursuant to article 11 of the Personal Data Protection Law, you have the following rights related to your personal data:

  • to learn whether your personal data are processed or not,
  • to request information if your personal data are processed,
  • to learn the purpose of your data processing and whether this data is used for intended purposes,
  • to know the third parties to whom your personal data is transferred at home or abroad,
  • to request correction if your personal data were processed incompletely or inaccurately and to request that third persons, to whom your personal data are transferred, get notified about the transactions carried out within this scope
  • Despite being processed as per the provisions of the Law numbered 6698 and other relevant laws, in the event that reasons requiring the processing have disappeared, to request the erasure or destruction of your personal data and to request that third persons, to whom your personal data are transferred, get notified about the transactions carried out within this scope,
  • to object to the processing, exclusively by automatic means, of your personal data, which leads to an unfavorable consequence for you,
  • to request compensation for the damage arising from the unlawful processing of your personal data.

 

Pursuant to the Law numbered 6698 on Protection of Personal Data, you can exercise your rights related to your personal data by filling out the form by choosing the sub-headings "Type of reporting: Question – Subject: Retail Banking Products/ SME Banking/ Agricultural Banking – Sub-topic– Report Personal Data Protection Law Complaints" available at the link or through one of the channels below:

  • Büyükdere Cad. No By applying in person to our Head Office located in Büyükdere Cad. No: 141 34394 Esentepe – ISTANBUL or any of our branches or via notary in writing,
  • By sending your application by e-mail to denizbank.haberlesme@hs04.kep.tr using your registered e-mail address,
  • By sending an e-mail to oncemusteri@denizbank.com using your personal e-mail address with secure electronic signature or mobile signature or the e-mail address you used to register our system,
  • By contacting our Bank’s Call Centre at 0850 222 0 800,
  • By using another method specified within the scope of the Communiqué on the Principles and Procedures for the Request to Data Controller.