“Beyler Ben Gidiyorum” is Flooded with Awards

DenizBank won Silver MIXX Prize in “Real-Time Interaction” category of 8th MIXX Awards Turkey, with its “Beyler Ben Gidiyorum” post shared to celebrate Beşiktaş’s qualification out of Champions League groups. The same project won RED Award in “Best Real-Time Digital Communication” category of Red Awards; and Bronze Prize in Social Media/Real-Time Action – Service category in Crystal Apple Innovation Festival 2018.

MAY

In Effie Turkey Advertisement Event Contest organized by the Association of Advertising Agencies and the Association of Advertisers, DenizBank won Bronze Effie Award with its “Deniz’e Çek Gönder” campaign.

Deniz Faktoring was awarded “Aon Best Employer” by Aon Hewitt, one of the leading human resources and management advisory firms in the world.

AUGUST

DenizBank’s “Credit X” work, which brings a new perspective to targeted advertising, won Innovation in Marketing Award in BAI Global Innovation Awards.

OCTOBER

DenizBank won the second place in “Corporate Social Responsibility – Social, Sustainable, Responsible Banking” category of EFMA DMI Awards 2018, with its Heralds of Digital Change project focused on supporting integration of technology into agriculture sector and encouraging young population unwilling to continue agricultural activities.

DenizBank’s annual report titled “We have created unforgettable masterpieces over the past 20 years” became Silver Winner at 2018 International ARC Awards / “Banks : International” category.

APRIL

DenizBank Payment Systems and Non-Branch Channels Group won the first place in ”The Bank Contributing the Highest Proportional Growth in MasterCard Portfolio”, “The Campaign Most Effectively Using Visa Sponsorship Values” and “Innovation of the Year Award in MasterCard Awards” categories.

In Capital Markets Awards, DenizYatırım was granted the Most Innovative Capital Market Award with Investor Protection and Incentive Practices used in public offerings.

In Visa – Visionist 2017, DenizBank Retail Credit Cards received the Grand Award in category “The Campaign Most Effectively Using Sponsorship Values” with Rio Olympics Sales Campaign.

DenizBak has been listed among 23 pioneers in Turkey in Total Digital Index Score comprised of Digital Strategy, Digital Operational Excellence and Digital Services criteria and ranked the first in Turkey in the field of Digital Services with an average service ratio of 98% while the banking sector’s average was 81%.

JUNE

With its social media accounts, DenizBank HR was awarded the First Prize in “Career” category in Social Media Awards Turkey, which was held for the first time this year by BoomSonar and Marketing Türkiye.

JULY

DenizBank won the first prizes in “Best HR Strategy Overseas” and “Most Innovative HR Technologies” categories in HR Excellence Awards 2017, the most prestigious organization of England in the field of human resources.

DenizBank was awarded in “Quality Assurance Operations” and “Professional Promotion Operations” categories in Awareness Awards Ceremony arranged by Internal Audit Institute of Turkey (TİDE).

AUGUST

DenizBank won the first place with “Everybody Wins” application in Delivery Channels category of The Banker Tech Projects of The Year Awards.

OCTOBER

DenizBank was awarded Silver Prize in “The Most Innovative, Groundbreaking Bank” category in 2017 Innovation Awards which is defined as the innovation arena of global banking sector and was applied to by 183 financial institutions from 59 countries in total with more than 467 projects in 10 categories. DenizBank won the first place in “Best Product/Service” category, which is the most prestigious category of the contest, with “Deniz’den Toprağa” mobile application introduced to increase technology-based efficiency and offered free of charge to all users regardless of whether they are customers of the Bank or not. Moreover, DenizBank was entitled to Bronze Prizes in “Internal Effectiveness and Employee Motivation” category with “Çözüm Buldum” application and in “Digital Marketing” category with “Görünen Adam”, an online series which integrates an advertisement character into a scenario for the first time in Turkey.

With its “Smart Labor Management” project developed in cooperation with Intertech, the Bank’s technology base, DenizBank was awarded in “Innovation in Internal Processes” category of Global Banking Innovation Awards organized by the Bank Administration Institute (BAI) of USA.

December

With “Mobilization of Branch Sales Force”, DenizBank received the first prize at Eye on Innovation Awards in “Most Innovative Cost Saving Initiative” category organized by Gartner, one of the world’s most prestigious research and consultancy companies. DenizBank further succeeded to be the runner-up among all global banks in “Most Innovative Digital Business Model” category with its “fastPay-Qapel” fintech business collaboration project.

October

Repeating the great success it accomplished in 2014 at BAI Global Banking Innovation Awards, DenizBank was announced the “Most Innovative Bank of the Year”. With its recognition in 2015 as “The Global Innovator of the Year” at EFMA & Accenture Innovation Awards, DenizBank thus marked ground-breaking achievement by receiving the grand prize in the global platforms 3 times in 3 years.

With more than 15 innovative products and services developed in 2016, DenizBank was granted the Bronze Award in “The Global Innovator of the Year” category by EFMA Accenture, the most prestigious organization of the global financial sector.

June

Providing service to a wide range of customers with its well established structure in Austria and Germany, DenizBank AG was granted “Excellent Customer Orientation” award for the second time by Financial Marketing Association of Austria thanks to its customer oriented service approach.

April

DenizBank’s innovative solutions in internet of things received the “Model Bank” award in the category of “Digital Banking Transformation” by Celent.

At the “Global Finance Names the Innovators 2016” innovation award contest, organized by Global Finance, one of the most well-known publication and awards authorities of the financial world, DenizBank received the first prize with “Mobilization of the Sales Force” project in “Organizational Innovation” under “Transaction Services” category and proved its innovative vision in digital transformation once again.

March

With its Fast Track Loan Service for SMEs, DenizBank SME Banking received the Gold Stevie Award in Marketing Solution category at the Stevie Awards for Sales & Customer Service organized for the 10th time this year by Stevie Awards, one of the most prestigious global awards organizations.

January

Following the 2015 Reputation and Brand Value Performance Evaluation research carried out by Marketing Turkey journal, the leading publication of the marketing industry, and AKADEMETRE, prominent with its achievements in consumer research, the public jury rewarded DenizBank as the “institution which grew its reputation the most” in the banking sector.

March

20 awards at the Stevies*

With its sales and customer satisfaction oriented approaches in the banking sector, DenizBank was granted 6 gold, 6 silver and 7 bronze awards in “Awards for Sales and Customer Service” in which more than 2.000 corporations from 65 countries competed and which was held by Stevie Awards, one of the most prestigious global award organizations.

With the high scores it obtained in the evaluation of the judges, DenizBank won “Grand Stevie” award granted only to the most valuable companies and was granted 20 awards in total. The bank was also the only institution that won the most gold awards among all participants with its activities in one country.

April

DenizBank won MPE “Mobile Payment” Award with fastPay

DenizBank's innovative payment system application fastPay won the ”Mobile Payment” award at the Merchant Payment Ecosystem Awards.

May

Deniz Academy Award

Continuing its activities as the development center of DenizBank employees, Deniz Academy received the Bronze Award in “Best impact of Corporate University on implementation of business strategies of the organization” category at the contest organized by the Paris based Global Council of Corporate Universities which offers a prestigious platform where all intercontinental universities share their experiences.

Gold Effie Award

Breaking new grounds in the sector thanks to the support given to agriculture, DenizBank won a Gold Effie in the category of “differentiating locally” within the 2015 Effie Turkey Advertising Effectiveness Competition known as the Oscars of advertising.

June

DenizBank AG Award

Providing service to a wide range of customers with its well established structure in Austria and Germany, DenizBank AG was granted “Excellent Customer Orientation” award by the Financial Marketing Association of Austria thanks to its service approach that enhances customer experience.

October

EFMA Awards

DenizBank received the second prize in Most Disruptive Innovation Award with direct access to e-government gate Project and first prize in the Global Innovator category with e-government gate, Kumsal, ATM Optimizer and Deniz Shell Projects from EFMA (European Financial Management Association), one of the major institutions of finance and banking industry in the European Union.

TİDE Award

DenizBank received the “Corporate Awareness” award at the TİDE (The Institute of Internal Auditing- Turkey) awards.

December

Those who add value to Turkey Award granted to Hakan Ateş

Thanks to his works adding value to the business world, culture and arts, DenizBank CEO Hakan Ateş was granted the “Those who Add Value to Turkey” award presented by Bahçeşehir University in 2015 for the fifth time to those who orient education and development, contribute to the national economy, art legacy, promotion and recognition of our country.

Stevie Awards Categories

Gold Stevie Awards:

Contact Center

  • Customer Service Department of the Year
  • Award for Innovation in Customer Service
  • Inbound Marketing Program of the Year

CRM and Customer Satisfaction Group:

  • Business Intelligence Solution
  • Customer Service Complaints Team of the Year
  • E-Commerce Customer Service Award

Silver Stevie Awards:

Contact Center

  • Contact Center of the Year (Over 100 seats)
  • Best Use of Technology in Customer Service
  • Relationship Management Solution

Telesales

  • Sales Department of the Year

CRM Group

  • Relationship Management Solution
  • Best Use of Technology in Sales

Bronze Stevie Awards:

Telesales

  • Telesales Team of the Year
  • Sales Growth Achievement of the Year

Direct Sales

  • National Sales Team of the Year
  • Field Sales Team of the Year
  • Award for Innovation in Sales

Product and Portfolio Management

  • Collaboration Solution
  • Business Development Achievement of the Year

February

  • MasterCard Innovation Award for DenizBank SME Card
    • DenizBank has been granted the MasterCard Innovation Award by MasterCard, one of the major institutions in international payment systems, thanks to its innovative product for SMEs – the SME Card.

May

  • Sustainable Achievement Gold Award
    • With its “Island of Deniz” advertisement concept, DenizBank received the “Sustainable Achievement Gold Award” at the 2014 Effie Turkey Advertising Effectiveness Competition, organized by the Association of Advertising Agencies and Association of Advertisers

June

  • Golden Compass Special Award for Deniz TV
    • Deniz TV, which offers a faster, easier and cost efficient training and internal communication platform for 15.000 Sailors of DenizBank in 81 cities and 700 branches, was awarded the Golden Compass Special Award.

July

  • Two major international awards to DenizBank: “Best Customer Focus” and “Best Organizational Communication” in Business Process Management
    • The Business Process Management (BPM) which was launched by DenizBank in line with its customer satisfaction goal and which covers all business processes and defines the ownership of these processes, was granted two major international awards.

      The program was granted the “Best Organizational Communication Award” by the League of American Communications Professionals (LACP) and the “Best Customer Focus Award” by “The Best Business Awards”, another global prestigious organization.
  • International Excellence Award to DenizBank HR Management
    • DenizBank received the first prize at HR Excellence Awards 2014, the prestigious organization of the United Kingdom in Best HR Strategy from Overseas category, for which companies throughout the world had been nominated.

September

  • DenizBank and Intertech brought home 9 awards at the Stevie Awards
    • Thanks to its innovative approaches in banking sector, DenizBank was granted 3 gold and 6 bronze awards in “International Business Awards” organized by Stevie Awards, one of the most prestigious global organizations of the business world in which banks from Turkey and participants from over 60 countries competed.

Applications that won Gold Stevie

  • Best New Product or Service of the Year: Intertech – “Inter-Collect”
  • Best New Product or Service of the Year: Intertech –“Inter-Dashboard”
  • Customer Service Team of the Year: DenizBank Contact Center – “DNA of Excellent Customer Experience”

Applications that won Bronze Stevie

  • Best New Product or Service of the Year: DenizBank Customer Relations Management Group- “CRM Revolution”
  • Best New Product or Service of the Year: DenizBank Customer Relations Management Group- “Social Customer Services”
  • Most Innovative Company of the Year in Europe: DenizBank Organization Group – “Business Process Management Excellence Program”
  • Best New Product or Service of the Year: DenizBank Digital Generation Banking – “fastPay”
  • Best Electronic Commerce Solution: DenizBank Digital Generation Banking – “fastPay”
  • Product Development/Management Department or Team of the Year: DenizBank Digital Generation Banking – “fastPay”

October

  • DenizBank received the first prize at EFMA with fastPay
    • DenizBank's innovative payment solution fastPay came first in “Best Customer Experience” category in EFMA Accenture Distribution and Marketing Innovation Awards, one of the most prestigious awards in global financial sector.

November

  • BAI Most Innovative Bank of the Year Award
    • DenizBank received the “Most Innovative Bank of the Year” award at 2014 BAI Banking Innovation Awards, granted by the US based Bank Administration Institute (BAI) and American Bankers Association (ABA), which are the most prestigious institutions in the banking administration sphere of financial services industry worldwide.

      In the contest to which a total of 105 financial institutions, 8 of which from Turkey, applied with more than 220 projects, DenizBank was the only institution to represent Turkey in the finale with 5 innovation projects in 3 different categories.

December

  • DenizBank was named as the “Bank of the Year in Turkey”
    • DenizBank was granted the “Bank of the Year in Turkey Award” by The Banker, the UK based prestigious magazine of the financial sector.
  • DenizBank Private Banking is named as the best in Turkey
    • DenizBank Private Banking which provides multi-dimensional and tailor-made services to customers has been awarded “Best Private Bank of Turkey” in 2014 by Global Banking and Finance Review, an internationally prestigious publication in the finance world.

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