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Security

For your safety, do not share your card information with anybody!

General Information

You should be careful about the following issues for your safety:

  • Do not share your DenizBank ATM Card or DenizBank Credit Card password with third parties including the DenizBank personnel. Remember that password responsibility is on the cardholder.
  • For DenizBank ATM Card or DenizBank Credit Card, do not use passwords containing the same or consecutive numbers.
  • While setting your DenizBank ATM Card or DenizBank Credit Card password, do not choose easy-to-predict or obvious numbers such as your birth year or birth date (day/month).
  • Do not write the password you have set for DenizBank ATM Card or DenizBank Credit Card on the back or front of your card.
  • You can always consult our branches or reach our Online Banking through the number 0850 222 0 800 and press 4 to receive support for any concerns or questions regarding the DenizBank ATM Card or DenizBank Credit Card and their passwords.
  • In cases where your DenizBank ATM Card or DenizBank Credit Card is stolen, lost or used out of your information and will, immediately inform the Lost/Stolen Line through the Online Telephone Banking line 0850 222 0 800 (by pressing 3) for your own safety.
  • In case your card is stuck within the ATM, if possible, do not leave the ATM and call 0850 222 0 800 Online Telephone Banking to have your card deactivated. Your new card will be delivered to you at the earliest convenience.
  • Do not trust people around the ATM offering help to you. Do not accept help from anybody.