Security

General Information

You should be careful about the following issues for your safety:

Do not share your DenizBank ATM Card or DenizBank Credit Card password with third parties including the DenizBank personnel. Remember that password responsibility is on the cardholder.
For DenizBank ATM Card or DenizBank Credit Card, do not use passwords containing the same or consecutive numbers.
While setting your DenizBank ATM Card or DenizBank Credit Card password, do not choose easy-to-predict or obvious numbers such as your birth year or birth date (day/month).
Do not write the password you have set for DenizBank ATM Card or DenizBank Credit Card on the back or front of your card.
You can always consult our branches or reach our Online Banking through the number 0850 222 0 800 and press 4 to receive support for any concerns or questions regarding the DenizBank ATM Card or DenizBank Credit Card and their passwords.
In cases where your DenizBank ATM Card or DenizBank Credit Card is stolen, lost or used out of your information and will, immediately inform the Lost/Stolen Line through the Online Telephone Banking line 0850 222 0 800 (by pressing 3) for your own safety.
In case your card is stuck within the ATM, if possible, do not leave the ATM and call 0850 222 0 800 Online Telephone Banking to have your card deactivated. Your new card will be delivered to you at the earliest convenience.
Do not trust people around the ATM offering help to you. Do not accept help from anybody.